Dauntless is a clothing brand that empowers individuals to express their unique style and confidence through customized T-shirts and activewear. We specialize in creating bold, personalized apparel that moves with you, whether you’re training, creating, or owning your day.
What is your shipping policy?
We offer standard shipping within Canada. Shipping times and costs may vary based on your location and the size of your order. For more information, please refer to our Shipping Policy page.
What is your return policy?
We offer a hassle-free return policy within 14 days of purchase. Items must be in their original condition with tags attached. For more information, please refer to our Returns Policy page.
Do you offer international shipping?
At this time, we only offer shipping within Canada and the USA. We apologize for any inconvenience.
How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard. We also accept payment via INTERAC.
Can I cancel my order?
If your order has not yet shipped, you can cancel it by contacting our customer service team (support@shopdauntless.ca). If your order has already shipped, you may need to return the items according to our Returns Policy.
Do you have a size guide?
Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.
How do I contact customer service if I have a question or concern?
You can contact our customer service team by phone, email, or live chat on our website. Our team is available to assist you with any questions or concerns you may have.
Do you offer rush orders?
Yes, rush orders are available for an additional fee. Please contact us before placing your order to discuss your timeline and ensure we can meet your needs
How long will it take to receive my order?
Our standard turnaround time is 5-7 business days after design approval. Shipping times vary based on your location and chosen shipping method
How do I place a custom order?
For custom order, kindly contact support@shopdauntless.ca
Do you have a minimum order requirement for custom designs?
Minimum order of 5 pieces is required for custom piece but if you are shopping from our collection, no minimum order is required.
What file formats do you accept for custom designs?
We accept the following file formats: PNG (preferred with transparent background), JPEG, PDF, Adobe Illustrator
Do I get to see the design on plain Tshirt before placing a full order?
Yes, we offer pictorial sample options. You will get to see how the design will look on the Tshirt
How do I contact Dauntless for further questions?
You can reach us via email at info@shopdauntless.ca or through our Contact Us page. We’re here to assist you with any inquiries or support you need.